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Delivery and Returns

SHIPPING COSTS

The order will be shipped to the address specified by the customer in the purchasing process and its cost will depend on the destination:

    • Spain (Peninsula): 6,55 €
    • Balearic Islands: 8,50 €
    • Canary Islands: 12,10 €
    • Ceuta and Melilla: 25,20€
    • Europe: 21,00 €.
      The European countries where we deliver our products are: Germany, Austria, Belgium, Croatia, Denmark, Scotland, Slovakia, Estonia, Finland, Wales, Greece, The Netherlands, Hungary, England, Ireland, Northern Ireland, Italy, Luxembourg, Poland, Portugal, Czech Republic and Sweden.

Customs duties are not included in the price and the purchaser shall pay them.

 

DELIVERY TIME

Orders must be placed on working days, which means that Saturdays and Sundays are exempt. See here below the delivery time for:

    • Spain: 7 working days
    • Europe: 15 working days

 

RETURNS POLICY

Our aim is to satisfy our customers as well as offering the option for a refund in the event that the customer is not satisfied.

You can always exert your right of withdrawal within 14 calendar days (Saturdays and Sundays included) from the day the order has been delivered. Within this time, send us an email to info@monpatron.com requesting a refund. If necessary, let us know the reason for the return in order to help us improve day by day.

Articles must be returned unworn and not damaged, inside its original packing and with the original labels. Send the parcel with the invoice of the order or a copy of it if the return is partial.

The product must be sent to MON PATRON ESTUDIOS SL, C/ Francisco Suárez, 13, portal 1, bajo A. (28.036-Madrid). Once the garment is received we will check its condition and we will proceed with the refund of the amount. We will not refund a garment that has been worn or damaged. It is worth insisting that MON PATRON ESTUDIO S.L. will not take responsibility for the garments that have not been washed following the washing instructions specified in the garment.

Important: Refund costs are to be borne by the customer, which will be deducted from the total amount to be refunded by MON PATRON STUDIO S.L. to the customer once the product has been received.

If you have any question, you can always discuss it with us by writing to info@monpatron.com or by calling the number +34 638 560 240.

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